Términos del servicio

■ Operation of Each Policy

By using this website (including browsing, registration, placing orders, etc.), users are deemed to have agreed to all of our policies.
Once an order is completed, agreement to the policies is formally established at that time.

The content and policies of this website are prepared in Japanese, and other language versions are provided for reference purposes only. In the event of any discrepancy in content or interpretation between the Japanese version and other language versions, the Japanese version shall prevail.

1. Terms and Conditions

(1) Renon Co., Ltd. (hereinafter referred to as “the Company”) establishes these Terms and Conditions in providing “MIOKA MOMENT” (hereinafter referred to as “the Site”). Customers who use the Site shall do so upon agreeing to these Terms and Conditions.
(2) The Company may revise these Terms and Conditions.
(3) The content and policies of the Site are prepared in Japanese and translated into other languages. The Japanese version shall be the only official and legally binding version, and other language versions are provided for reference only. In the event of any inconsistency or difference in interpretation between the Japanese version and any other language version, the Japanese version shall prevail.

2. Purchase of Products, etc.

(1) Users shall apply to purchase products, etc. in accordance with the methods prescribed by the Company.
(2) A sales contract (including a service provision contract; hereinafter the same) between the user and the Company shall be concluded when the Company accepts the user’s application.
(3) When a sales contract is concluded between the user and the Company, the user shall pay the product price and any other applicable fees at the time and by the payment method specified by the Company.
(4) When a sales contract has been concluded between the user and the Company, the user may not cancel the contract or return the product except when all of the following conditions are satisfied:
a) The product has a defect, or the Company is in breach of its obligations.
b) The Company is unable to deliver a non-defective product to the user within the period specified by the Company.
c) If the user has received the product, the user applies for cancellation or return within the period specified by the Company and returns the received product.

3. Prohibited Acts

Users shall not engage in the following acts:
a) Unauthorized use of IDs, passwords, or credit cards to use the Site.
b) Acts that interfere with, or may interfere with, the operation of the Site.
c) Acts that infringe upon the property rights, copyrights, design rights, trademark rights, portrait rights, privacy rights, or any other rights of the Company or third parties.
d) Acts that are contrary to public order and morals or may be so.
e) Acts that violate laws and regulations or may do so.
f) Any other acts deemed inappropriate by the Company.

4. Conditions for Provision of the Site

(1) The Company shall bear no responsibility and provide no support for the equipment, software, communication means, technology, etc. used by users to access the Site.
(2) The Company may suspend or modify the Site without prior notice to users for maintenance or other reasons.
(3) The Company does not guarantee that the Site will be free from interruption, suspension, or other malfunctions.

5. Violation of Terms, etc.

If a user falls under any of the following circumstances, the Company may revoke the user’s qualification and cancel any sales contract concluded with the user without prior notice or demand:
a) If false or fraudulent information was provided during registration.
b) If the user violates these Terms or any contract with the Company.
c) If it is discovered that the user is a member of an organized crime group, an associate member, an affiliated company, or any equivalent entity (hereinafter referred to as “organized crime groups, etc.”), or has a close relationship with such entities.
d) If the user improperly utilizes organized crime groups, etc., provides funds or benefits to such groups, or engages in socially condemnable conduct in connection with such groups.
e) If the user violates any laws or regulations.
f) If the Company determines that the user is otherwise inappropriate.

6. Management and Handling of Personal Information

(1) The Company may use users’ personal information for the following purposes:
a) Provision of information services, system usage services, and other services operated by the Company.
b) Sale, solicitation for sale, and shipment of products, etc. of the Company or third parties.
c) Identity verification.
d) Billing and payment calculation.
e) Responding to reports, complaints, and other inquiries from users.
f) Communication with users, including notifications of services, updates, and other information.
g) Implementation of marketing activities such as surveys, campaigns, and sweepstakes.
h) Aggregation and analysis of registration information, usage status, access history, etc. for the purpose of improving services operated by the Company.
i) Development of new services and new functions.
j) System maintenance and troubleshooting.
k) Advertising and promotional activities of the Company or third parties (including sending direct mail and emails).

(2) The Company may provide personal information to third parties in the following cases:
a) When disclosing to subcontractors or business partners.
b) When disclosing to financial institutions, credit card companies, collection agencies, fund settlement operators, or other payment service providers for payment processing.
c) When disclosing to attorneys, accountants, or other persons who are obligated to maintain confidentiality to the Company as necessary for business operations.
d) When disclosure is required by national or local government agencies, or a third party entrusted by such agencies, in accordance with laws and regulations.
e) When necessary for the protection of a person’s life, body, or property and it is difficult to obtain the consent of the individual concerned.
f) When necessary for the exercise of the Company’s rights.
g) When permitted under the Personal Information Protection Act or other applicable laws and regulations.

7. Advertising by Email

The Company may send users emails for advertising and promotional purposes regarding products, etc. of the Company or third parties.

8. Liability of the Company

(1) If the Company is liable for damages in relation to products purchased by a user, such liability shall be limited to direct damages and shall not exceed the purchase price; provided, however, that this limitation shall not apply in cases of willful misconduct or gross negligence by the Company.
(2) The Company does not guarantee the accuracy, usefulness, legality, or any other aspect of information transmitted through the Site.
(3) The Company shall not be liable for any damages incurred by users as a result of using or being unable to use the Site.

9. Notices from the Company

Notices from the Company shall be deemed to have been delivered when an email sent to the registered email address of the user would ordinarily be expected to reach the recipient.

10. Termination of the Site

The Company may terminate the Site at any time at its discretion.

11. Governing Law and Jurisdiction

(1) These Terms and all matters relating to the Site shall be governed by the laws of Japan.
(2) In the event of any dispute arising between the user and the Company in connection with the use of the Site, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.